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Help Centre
Guides and answers to help you make the most of NaijaVenue.
Finding a venue
Search by city, event type, capacity, and price. Use filters to narrow results and save favourites for later.
Payments & deposits
Pay a deposit to secure your booking, with the balance due before your event. All payments are processed securely via Paystack.
Listing as a host
Create a host account, add your venue or service with photos and pricing, and start receiving bookings.
Trust & verification
Look for the NaijaVenue Verified badge. Every listing is reviewed, and verified venues pass additional checks.
Cancellations & refunds
Each venue sets its own cancellation policy. Review it before booking — refunds depend on timing and host terms.
Leaving reviews
After a completed booking, rate and review your venue. Reviews keep the marketplace trusted and accountable.